Privacy Policy

We may collect the following categories of information, depending on how you interact with us:

• Identity and contact data: name, email address, phone number, postal address, government ID numbers where required for compliance.
• Account and profile data: member ID, sponsor or placement relationships, rank, purchase history, and preferences you provide.
• Financial data: bank or payment details used for payouts, commissions, or purchases, processed in line with applicable regulations.
• Technical data: IP address, browser type, device identifiers, and cookies or similar technologies (see our Cookie Policy).
• Communications: messages you send to support or submit through forms.

We use personal information to:

• Provide, operate, and improve the Services and member experience.
• Process orders, payments, commissions, and payouts.
• Verify identity, prevent fraud, and comply with legal obligations.
• Send service-related notices, security alerts, and (where permitted) marketing.
• Analyze usage in aggregate to improve our systems and training materials.

We do not sell your personal information. We may share data with:

• Service providers who assist with hosting, payments, email, analytics, or customer support, under strict confidentiality terms.
• Professional advisers (e.g. auditors, lawyers) where required.
• Authorities when required by law, court order, or to protect our rights and users’ safety.
• Successors in the event of a merger, acquisition, or asset sale, subject to equivalent protections.

We retain information for as long as needed to fulfill the purposes above, meet legal and tax requirements, and resolve disputes. We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, or loss. No method of transmission over the Internet is completely secure; we encourage strong passwords and careful handling of login credentials.

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details on the Contact page.

Where we transfer data across borders, we take steps to ensure appropriate safeguards are in place consistent with applicable law.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Services after changes constitutes acceptance of the revised policy where permitted by law.